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Florida Gulf Coast University

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ANGEL Help and Documentation

ANGEL Help
ANGEL Training

ANGEL Support

Monday - Thursday, 7:30 AM - 11 PM
Friday, 7:30 AM - 9 PM
Saturday, 8 AM - 5 PM

Phone: (239) 590-7100
Email: itsprt@fgcu.edu

Leave a message after hours (Messages handled on the next business day)

Faculty/Staff

 
 
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Logging on to ANGEL

If you will be teaching an ANGEL course or will be a course editor in a course, log in using your FGCU Faculty/Staff username and password.
(example: "jnfacult" NOT "jnfacult@fgcu.edu")

If you are an FGCU Faculty/Staff member enrolled in a course, you will need to login with your FGCU Eagle email account not your staff account.

Go here to view instructions for logging in as a student (located under the topic "How to login to ANGEL" in the Students help section).

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Enabling Course to Permit Student Access

By default, students are prohibited access to courses. If you will be using ANGEL for a course, you MUST enable student access to the course.

How to enable a course to permit student access:

  1. Open the course to be enabled.
  2. Go to Manage > General Course Settings.
  3. Under the Access Tab, Change "Member Access" to "All Members".
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I Don't See My Course Listed When I login to ANGEL

You may need to change your Settings to permit the viewing of Disabled courses:

  1. Click on the Home icon.
  2. Click on the Settings: Courses link located in the right-hand corner of the Courses section.
    Courses Settings
  3. Go to the bottom where it says Advanced Settings" and change "Show Disabled" to Yes. Save the change.

OR

  1. You may need to be manually added to your courses. If you need to be manually added to your courses, then fill out an Add or Remove User Request form at the eLearning Update website: http://blogs.fgcu.edu/elearning/ange/

Also, clearing your browser cache may be another process to try. Information on how to do this can be found under "How Do I Clear My Browser Cache?" in the General Information help section.

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Student Times out Before Completing Quiz/Exam

You can allow the student to retake the exam.

  1. Go to the exam
  2. Go to Utilities
  3. Go to Pending items.
  4. Locate the pending item for that student, and delete it. The student will then be able to retake the exam.
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How Do I Backup My Course?

It is a good idea to backup your course anytime you are about to make modifications to it, in case something should happen while you are making changes.

  1. Go into the course/group and click on the Manage tab.
  2. In the Data Management section (far right column), click on Backup/Restore.
  3. The backup may take some time to run depending on the size of the course/group.

It is a good idea to download a copy of the backup to your computer after the backup is completed.

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How Do I Restore My Course?

IMPORTANT: Restoring a course from a previous backup overwrites all changes and activity performed in the course since the date of the last course backup. The date and time of the last course backup are listed directly on the Backup/Restore page. As a precaution before restoring to an active course, consider exporting the course as a safeguard.

  1. From the Backup and Restore page, click the Restore Backup button. A warning message will appear.
  2. Click the OK button. The restore process might take several minutes, depending on the size of the course and system load. During the restore process, your course will be inaccessible because the restore will reinitialize your course.
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Instructor Quick Start Guide

The Instructor Quickstart Guide provides a quick and easy orientation to using ANGEL and is a good way to get started.

For additional information, view the ANGEL online documentation by clicking the help button (when logged in ANGEL) located along the left side of the window.

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I Would Like Some Assistance With Creating My ANGEL Course

Email the eLearning staff at ElearnTech@fgcu.edu in the Department of Web, e-Learning, and Publication Services for assistance with creating a course, course redesign, design and development of course materials, and more.

Go here to visit the eLearning web site for information about the services provided.

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How Do I Add Another Course Editor/Instructor to My Course?

Fill out the "Add User Request" on the e-Learning Update - Tools & Links webpage.

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When are individual ANGEL courses backed up?

Fall and Spring semester backup schedule:

  • Upon the completion of weeks one (1), and eight (8)
  • Directly following the submission of final grades

Summer A, B and C courses backup schedule:

  • Upon completion of week one (1)
  • Directly following the submission of final grades.
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I am a Faculty/Staff Taking a Course and Do Not See the Course Listed

All Faculty/Staff enrolled in an FGCU course will also have a student campus account. To see your ANGEL course you will need to activate your student account. (View instructions on activating an account)

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How do I Deactivate the Inline HTML Editor?
  1. Go into your course and click on Manage.
  2. Under Course Settings, click on Environment Variables.
  3. Click on Add a Variable. Make the variable name: HTML_EDITOR_LINK_MODE. Give it a Variable Value of 1. This will prevent the HTML Editor from loading by default. It will also put a small link for the html editor under the text window that you can click on if you need the HTML editor.
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Turnitin is asking for a login when accessing Rubric Manager through Internet Explorer

If you are being asked to login to Turnitin after clicking the "Launch Rubric Manager" when using Internet Explorer, then click on the link below and follow the instructions.
How to Enable Cookies for Turnitin Supported Browsers