ANGEL Support
Monday - Thursday, 7:30 AM - 11 PM
Friday, 7:30 AM - 9 PM
Saturday, 8 AM - 5 PM
Phone: (239) 590-7100
Email: itsprt@fgcu.edu
Leave a message after hours (Messages handled on the next business day)
If you will be teaching an ANGEL course or will be a course editor in a course, log in using your FGCU Faculty/Staff username and password.
(example: "jnfacult" NOT "jnfacult@fgcu.edu")
If you are an FGCU Faculty/Staff member enrolled in a course, you will need to login with your FGCU Eagle email account not your staff account.
Go here to view instructions for logging in as a student (located under the topic "How to login to ANGEL" in the Students help section).
By default, students are prohibited access to courses. If you will be using ANGEL for a course, you MUST enable student access to the course.
How to enable a course to permit student access:
You may need to change your Settings to permit the viewing of Disabled courses:
OR
Also, clearing your browser cache may be another process to try. Information on how to do this can be found under "How Do I Clear My Browser Cache?" in the General Information help section.
You can allow the student to retake the exam.
It is a good idea to backup your course anytime you are about to make modifications to it, in case something should happen while you are making changes.
It is a good idea to download a copy of the backup to your computer after the backup is completed.
IMPORTANT: Restoring a course from a previous backup overwrites all changes and activity performed in the course since the date of the last course backup. The date and time of the last course backup are listed directly on the Backup/Restore page. As a precaution before restoring to an active course, consider exporting the course as a safeguard.
The Instructor Quickstart Guide provides a quick and easy orientation to using ANGEL and is a good way to get started.
For additional information, view the ANGEL online documentation by clicking the help button (when logged in ANGEL) located along the left side of the window.
Email the eLearning staff at ElearnTech@fgcu.edu in the Department of Web, e-Learning, and Publication Services for assistance with creating a course, course redesign, design and development of course materials, and more.
Go here to visit the eLearning web site for information about the services provided.
Fill out the "Add User Request" on the e-Learning Update - Tools & Links webpage.
Fall and Spring semester backup schedule:
Summer A, B and C courses backup schedule:
All Faculty/Staff enrolled in an FGCU course will also have a student campus account. To see your ANGEL course you will need to activate your student account. (View instructions on activating an account)
If you are being asked to login to Turnitin after clicking the "Launch Rubric Manager" when using Internet Explorer, then click on the link below and follow the instructions.
How to Enable Cookies for Turnitin Supported Browsers