Posted by Marilyn Lawrence on February 19, 1998 at 17:20:40:
In Reply to: Re: Process/Tools? posted by Peggy on February 19, 1998 at 17:12:31:
: : : : What process and tools would we use?
: : : An inservice by the cath lab to the floor nurses regarding
: : : the different procedures and approximate time it takes to perform
: : : it might decrease miscommunication to patients and families. Also,
: : : sending out an updated schedule in the am if cases have been added on or
: : : moved around because of emergencies. Forming a team of floor nurses and
: : : cath lab staff to problem solve would be a good start
: : Yes, this a good idea. An update at least once a month or more often would be needed for awhile I think to get the idea across especially with staff turn around. We used to have a task force comittee that has gradually gone by the wayside. We keep asking to implement it again, but.....
: I would be more than happy to help put them team together
Thanks, maybe we could put together an insert for the existing booklet that would help the patients and their families be able to cope a little better, and take the stress off of us in having to come up with explanations when we receive these disgruntled patients. P.S. I'm not a happy camper without food and coffee either!