Posted by Roni on February 19, 1998 at 17:13:54:
In Reply to: Re: Marilyn's Problem posted by Jonathan on February 19, 1998 at 16:59:12:
:
: : : : Let's move on to Marilyn's problem.
: : : Can anyone come up with some goals?
: : Some goals to be 1) to reduce pt waiting time by a certain percentage, and 2) to have the staff of the two departments work better together and be more cooperative and considerate of each other.
: The first goal seems to be reasonable. The last goal is a good goal but diffiuclt to measure.
Definately difficult to measure but it does seem that the two departments are showing frustration with each other and to keep morale up, that needs to be addressed.