Posted by Jonathan on February 19, 1998 at 17:27:40:
In Reply to: Re: Marilyn's Problem posted by Roni on February 19, 1998 at 17:13:54:
: :
: : : : : Let's move on to Marilyn's problem.
: : : : Can anyone come up with some goals?
: : : Some goals to be 1) to reduce pt waiting time by a certain percentage, and 2) to have the staff of the two departments work better together and be more cooperative and considerate of each other.
: : The first goal seems to be reasonable. The last goal is a good goal but diffiuclt to measure.
: Definately difficult to measure but it does seem that the two departments are showing frustration with each other and to keep morale up, that needs to be addressed.
Agreed.