Posted by Marilyn Lawrence on February 19, 1998 at 17:04:20:
In Reply to: Re: Marilyn's Problem posted by Peggy on February 19, 1998 at 16:56:26:
: : Let's move on to Marilyn's problem.
: Improve patient satisfaction by informing patients of
: tentative time for procedure with explanation that
: it could vary by 1-11/2 hours
That we've done.