Posted by Peggy on February 19, 1998 at 16:22:19:
In Reply to: Re: TQM posted by Roni on February 19, 1998 at 16:16:18:
: :
: : : If everyone has reviewed each others responses to today's topic, please let me know which TQM problem you would like to discuss first. Thanks.
: : Lets just take the first one Roni!
: Okay. The first one is Nancy's problem in the ER. What goals would be acceptable for the TQM Committee to strive for to solve this problem?
A goal could be to increase capture of ER charges by 10% a quarter until greater than 90% of charges are captured.