Hawthorne Plant of Western Electric--Illumination and Bank Wire Experiments
Follett’s work used knowledge learned from the Hawthorne Plant’s studies.
Elton Mayo: Senior experimenter and writer for the National Research Council (1923-26). Major results of the Western Electric Hawthorne Plant studies:
illumination had no effect on production
any change in stimuli increased production
human variability is important in the production process
simple human interaction among workers increased productivity (break periods)