The following objectives should be met by the end of this first module:
- Define health, healthcare services, and the healthcare system and identify the determinants of health
- Identify and understand the basic building blocks of the healthcare system (money, people, physical infrastructure, and technology)
- Identify competencies needed by health professionals in the changing world of healthcare.
- Identify the different types of organizations in the healthcare system
- Be able to discuss the management process, management functions, and roles of healthcare administrators.
- Understand and be able to discuss all components of the management model for HSOs.
These notes are intended only to supplement your readings. The best way to ensure each module is absorbed is to complete all the readings prior to reviewing these lecture notes. I will try to highlight what I believe to be the most important topics from your module readings. If you have any questions or concerns or there is something you do not understand, please ask me. You can either post on the webboard the question you have (that way others can benefit from the response), or you can e-mail me if you want a more private response. Either way it is extremely important that you have a complete and thorough understanding of the material for the module. Good luck and have a great semester!
Hi everyone! Welcome to HSA 3117! This is your first module where we begin to understand, dissect and learn about the principles of Health Service Administration. If you are having any problems to this point with technology or orientation to the website and course outline, please contact me. We are going to be tackling assignments and readings aggressively for the next 10 weeks, so get ready....get set....go.
Based upon the prerequisites for the course, all of you should be familiar with basic management techniques. The first chapter of your readings from the class textbook is entitled "The Dynamic World of Healthcare". The objective of this reading is to review basic knowledge of the health care system from a management perspective. Resources such as money, people, physical infrastructure, and technology are discussed. The second part of the chapter deals with the organizations in healthcare, again, this is review.
The second reading introduces us to the management process and roles of managers in health service administration. Organizational management issues such as culture, philosophy, and stakeholders are reviewed. The highlight of these readings should be an introduction to the management model for health service organization. The input-conversion-output model is described in detail and set into external healthcare environments. Environmental factors that are external to the organization are discussed from a systems perspective. This refers to the effect on the entire system due to an external factor. Picture the HSO as links on a chain, one event is connected to another to produce a strong effect.
Most of this should be review, if you are having problems with the material, please contact me.
Pay special attention to the two sections entitled "The Dynamic World of Healthcare". These are found on pages 11 and 23. In the first one, "Is Anybody Happy With Our Healthcare System?", notice the main point of the article. This is the fact that even though our spending per person on medical care is the highest in the United States (about 2500$/person in 1992), our citizens are the least satisfied with their healthcare. Why do you think this juxtaposition exists? The second article focuses on the huge steps our country has made in healthcare with the advent of technology. Control of infectious disease, gene therapy, and artificial organs are only a few of the ways we have developed to control death and disease. How does this article relate to the first one dealing with satisfaction? Would we have had these same advances without the increased cost? Why are people not satisfied with the first country in the world to control TB? Think about it....
That is it for notes for module #2! Let me know if you have any questions.