REVIEW FOR FINAL EXAM
HSA 3117: Modules 7-11

The following is a summary of the main points and topics to review in preparation for the final exam. Review all lecture notes and readings assigned to module #7, #8, #9, #10, #11. The list below includes "highlights" from the modules and does not represent "only" what is to be covered on the exam.

GRADING AND EVALUATION

The exam will be accessible to students from Monday, July 24th (7/24/00) until Friday, July, 28th (7/28/00). Please ensure the exam is completed and returned to the instructor by 7/28/00 at 5:00pm.

The exam is worth 20 points total toward your final grade. It will be composed of a combination of short answer, essay questions and some multiple choice. Essay questions will be evaluated based upon content, format, and grammar. Please ensure that your exams are typewritten, 12 point font, double spaced without spelling errors. The exam will be counted off 10% per day of lateness if returned after the due date, this includes exams received after 5pm on 7/28/00.

Module #7: Health Industry Analysis

  1. Define planning, planning characteristics, planning outcomes, strategic planning, and strategic management and understand their importance in healthcare organizations
  2. Model the planning and strategic management process, model the process integrating marketing and then interacting with stakeholders
  3. List the four main strategic organizational choices and the characteristics of each.
  4. Review and define the marketing concept, a marketing audit, and elements of marketing (PPPP, SCAP)
  5. Be able to develop a marketing plan in context of healthcare planning.

Module #8: Comparative Health Policy

  1. Understand conceptual and methodological issues in comparative healthcare analysis
  2. List and define the three basic ideas involved in analysis and the goals for learning from each
  3. Review and understand the basic healthcare systems concepts in France, Canada, and Britain as well as their specific allocation issues
  4. List and define the three areas that the United States healthcare system differs from Western Europe and Canada

Module #9: The Corporatization of Healthcare

  1. Define corporatization of health care in the United States
  2. Discuss reasons why corporatization has occurred and some of the legal and ethical issues created by this phenomenon
  3. Discuss the history of the consolidation of the hospital system
  4. Discuss the decomposition of voluntarism and its effects on the not-for-profit organizations
  5. Understand the changes in the environment that drove the medical field into practicing corporate medicine

Module #10: Managerial Decision Making

  1. Define decision making and understand some of the important characteristics of managerial decisions
  2. Understand and model the sequential steps in the decision-making process
  3. Be familiar with some of the most population quantitative models to assist decision makers, including decision grids, payoff tables, decision trees, cost-benefit analysis, and PERT
  4. Be able to calculate payoff tables, cost-benefit analysis, activity time and the critical path using PERT to evaluate alternatives choices and determine best choice
  5. Understand the important aspects of implementing decisions

Module #11: Healthcare Coordination

  1. Understand the importance of coordination in both intra- and interorganizational situations
  2. Understand the concept of interdependence in healthcare organizations and its impact on coordination within these organizations
  3. Know a menu of possible mechanisms managers can utilize to achieve intraorganizational coordination in healthcare organizations
  4. Be able to categorize various types of interorganizational relationships
  5. Understand the role of negotiation in achieving successful coordination in interorganizational relationships
GOOD LUCK!

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