REVIEW FOR MID-TERM
HSA 3117: Modules 2-5

The following is a summary of the main points and topics to review in preparation for the midterm exam. Review all lecture notes and readings assigned to module #2, #3, #4, #5. The list below includes "highlights" from the modules and does not represent "only" what is to be covered on the exam.

GRADING AND EVALUATION

The exam will be accessible to students from Monday, June 12th (6/12/00) until Friday, June, 16th (6/16/00). Please ensure the exam is completed and returned to the instructor by 6/16/00 at 5:00pm.

The exam is worth 20 points total toward your final grade. It will be composed of a combination of short answer, essay questions and some multiple choice. Essay questions will be evaluated based upon content, format, and grammar. Please ensure that your exams are typewritten, 12 point font, double spaced without spelling errors. The exam will be counted off 10% per day of lateness if returned after the due date, this includes exams received after 5pm on 6/16/00.

Module #2: Introduction to the US Health Services System

  1. Define health, healthcare services, and the healthcare system and identify the determinants of health
  2. Identify and understand the basic building blocks of the healthcare system (money, people, physical infrastructure, and technology)
  3. Identify competencies needed by health professionals in the changing world of healthcare.
  4. Identify the different types of organizations in the healthcare system
  5. Be able to discuss the management process, management functions, and roles of healthcare administrators.
  6. Understand and be able to discuss all components of the management model for HSOs.

Module #3: Financing, Regulation and Provision of Healthcare

  1. Review the history of the health care system in the United States highlighting trends in morbidity and mortality, social welfare, federal initiatives, workforce and comparable health care systems.
  2. Apply HSO model of management to this chapter using environmental forces that are discussed.
  3. Understand the current structure of the US healthcare system.
  4. Define types of HSOs in the US by level of care provided, ownership, and "for profit" vs. "not-for-profit".
  5. Define education criteria for a health service administrator.
  6. Review and understand major state and federal regulatory guidelines for HSOs
  7. Describe sources and funds for healthcare and define DRGs and RBRVs.
  8. Define and state the significance of UR, PSROs, and PROs.

Module #4: The Profession of Health Service Administrator

  1. Define management and understand its dual aspects as a science and an art
  2. Model the management process
  3. Understand the roles of and interactions among first-, middle-, and senior-level managers in healthcare organizations
  4. Understand the work of managers in terms of functions, skills, and roles
  5. Understand the work of managers in terms of a "trinity" of roles: organization strategist, designer, and leader
  6. Fully appreciate the relationship between management and organizational performance
  7. Review history of the profession of healthcare administrator
  8. Understand educational preparation of a healthcare administrator
  9. Review code of ethics as provided by the ACHE for healthcare administration

Module #5: Healthcare Professions

  1. Understand the importance of organizational design in healthcare organization and appreciate its historical roots in the thinking of early management theorists
  2. Distinguish between formal and informal aspects of organizational design
  3. Understand the advantages and disadvantages, and the implications for managers, of the division of work
  4. Understand the basic staffing process in healthcare organizations
  5. Understand the nature of informal relationships among people in organizations
  6. Review the personnel who make up the healthcare workforce by place of employment and occupation
  7. List trends in healthcare workforce employment by setting
  8. Review physician education and training as well as physician workforce issues
  9. Understand roles of allied health personnel and trends within this workforce
GOOD LUCK!

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