Analyze the User Environment
This section is concerning the environment within which the user performs tasks. Environmental attributes can have an impact on how users perform tasks. Key questions to answer are:
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Physical work environment considerations (light, noise, temperature,computers, telephones, etc.) |
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Human factors, ergonomics, and physical considerations(vision, hearing, sitting/standing) |
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Users with special needs ( accessibility, and physical, speech, and other disabilities) |
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Internationalization and other cultural considerations (translation, icons, text, messages, etc.) |