Evaluating Ongoing Programs:
Stages of Assessment
Stage One: Program Impact
Stage Two: Program Integrity
Stage Three: Fiscal Accountability
Stage Four: Evaluability
Stage Five: Program Effectiveness
Research Designs for Estimating Effectiveness
Stage Six: Cost Effectiveness
Performance Measurement
Defining Performance Measurement
Perspectives of Performance Measurement
Systems Model Essentials
Efficiency Perspective
Quality Perspective
Effectiveness Perspective
Reasons for Adopting Performance Measurement
Key Questions in Performance Measurement
Performance Measurement as a Management Tool
Performance Measurement Programs
Government Performance & Results Act (1993)
National Performance Review
Total Quality Management Movement
Managed Care
(SEA) Service Efforts and Accomplishments Reporting
SEA Reporting Model
SEA’s Lack Of Emphasis Upon Process
SEA Reporting Elements
Service Efforts
Service Accomplishments
Service Accomplishment Ratios
Output Performance Measures
Outcome Performance Measures
Email: twimber@fgcu.edu
Home Page: http://ruby.fgcu.edu/courses/50231/evalrsch.htm
Other information: Terry's Template
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