Posted by Dr. G. on February 19, 1998 at 16:32:38:
In Reply to: Re: ER Problem posted by Jonathan on February 19, 1998 at 16:28:15:
:
: : Now that we have a goal, what process needs to be implemented to acheive that goal, and what tools are needed?
: One of the process needed is to do a process flow chart. This will allow them to see what areas of weakness may exist.
Marilyn has lots of experience with flow charts. I am sure she will volunteer to take care of that.