Re: Process/Tools?

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Posted by Rich spurr on February 20, 1998 at 10:13:01:

In Reply to: Re: Process/Tools? posted by dat on February 19, 1998 at 17:23:47:

:
: i like the process chart-because it helps understand the sequence of events through which a customer can follow

: I also like the process chart simply because it shows the sequence step by step to patient/customer.

It also needs to simple to understand by both the patient and the family.

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