TQM Tidbits (continued)
The best way to predict the future is to create it. --Peter Drucker
Even if you are on the right track, if you just sit there you will get run over. --Will Rogers
Four things are needed to change any organization: trustworthiness, trust, empowerment, and alignment of goals. --Stephen Covey
Anytime we think the problem is “out there”, that is the problem. --Stephen Covey